Why is customer feedback important?

Answer Receiving customer feedback enables a company to correct any issues or concerns customers may have with the company's products and its services. When customers provide feedback, a company is able t... Read More »

Top Q&A For: Why is customer feedback important

Why does Directv send customer correspondence from Michael Wallach who is Vice President of Direct Sales when they refuse to provide his address for customer replies or feedback?

Maybe when a company empowers their employees to make and accept promotional deals then finds out that it is not what they consider acceptable instead of offering a better deal or accepting the los... Read More »

How to Monitor Customer Feedback?

A happy customer leads to a successful business. Taking your customers' thoughts, comments and feedback seriously can lead to increased sales and opportunities for improvement. Often accrediting bo... Read More »

How to Manage Customer Feedback?

Receiving customer feedback is important for any successful business. It's good for the bottom line to see operations from your customer's perspective. It's just as important to manage that feedbac... Read More »

Analysis of Customer Feedback?

All types of companies are interested in garnering feedback from the customers. Consumer products companies use customer feedback to decide which brands or flavors a customer prefers. Internet comp... Read More »