What is the definition of help desk support?

Answer Even the most well maintained computer can have a hardware or software problem. When this happens, one of your options is to contact help desk support, who can be accessed in a number of ways.Help ... Read More »

Top Q&A For: What is the definition of help desk support

Help Desk Support Requirements?

Help desk support personnel juggle a different responsibilities. They help answer questions for customers or employees. They also act as the liaison between computer users and network administrator... Read More »

Help Desk Support Issues?

Everyone loves a help desk when they get what they want in a timely manner. But problems do ensue and clear constructs and rules should be developed to run a help desk for proper support. Issues fr... Read More »

How to Improve Help Desk Support?

If you want to improve your help desk support department within your company, you can start by holding training sessions with your employees in that department on a monthly basis. Discuss the compa... Read More »

Will working as a help desk or desktop support get me into networking?

If you are interested in a job with a particular company and the support desk job is what gets your foot in the door, it could be a good stepping stone to getting yourself noticed by the staff at t... Read More »