What is customer service in a business?

Answer Customer service can be a variety of things. Sometimes it's answering questions, inquiries and being attentive to customer's needs and requirements. Customer service in a business is the representa... Read More »

Top Q&A For: What is customer service in a business

What is customer service in today's business environment?

Customer service is no longer just a department in an organization. It is the full suite of products, services and level of service offered to customers. In an environment of scarce resources and c... Read More »

Importance of Customer Service in Business?

Customer service are those activities that an organization provides to its customers. It can occur via the telephone, chats, email or in person. Customer service also happens through the product. W... Read More »

How can customer service improve a business?

By evaluating and improving customer service policies, established companies can realize gains in repeat business, higher sales per ticket and referral business. Listening to customers is key to id... Read More »

How Do You Start a Customer Service Consulting Business?

To be taken seriously as a customer service consultant you should have significant experience in the customer service field yourself. You may find that consulting is a customer service function in ... Read More »