What is a call center job?

Answer Call centers are office facilities typically partitioned off with cubicles that each contain a telephone and a computer. A business' call center serves as an important point of contact with its cus... Read More »

Top Q&A For: What is a call center job

What is a virtual call center?

A virtual call center allows representatives of a business to answer incoming phone calls from anywhere that has a phone, computer and Internet access. This saves businesses money by not needing to... Read More »

What Is the Training for a Call Center Agent?

Call center agent positions accounted for nearly 2.3 million jobs in 2008, according to the U.S. Bureau of Labor Statistics (BLS). Also known as customer service representatives, call center agents... Read More »

What is the job description of a directv call center agent?

How can you tell if my HR22-100 is new from Directv or refurbished. Have nothing but trouble with refurbished.

3. I am looking for a Call Center Software/Solution and what are the features in it?

You would do better doing your own quick Google search and then reading about the features of each from their respective web pages, especially since there are so many to choose from. Here are the ... Read More »