Suggestions to Provide Customer Service Reps When Providing Quality Feedback?

Answer Customer service representatives are a business's lifeline. The customer service department should be reviewed regularly to ensure it is operating effectively. Feedback and suggestions to customer ... Read More »

Top Q&A For: Suggestions to Provide Customer Service Reps Wh...

Why does Directv send customer correspondence from Michael Wallach who is Vice President of Direct Sales when they refuse to provide his address for customer replies or feedback?

Maybe when a company empowers their employees to make and accept promotional deals then finds out that it is not what they consider acceptable instead of offering a better deal or accepting the los... Read More »

The Importance of Providing Superior Customer Service?

Providing customer service is a vital tool for any company wanting to stay competitive in today's market. While many companies offer some customer service, providing superior customer service is ne... Read More »

How Should You Assign Customers to Customer Service Reps?

Growing and expanding your business means that you need to do more to serve your customers. Part of serving your customers is ensuring that they receive assistance whenever they need it and that th... Read More »

How to Provide Good Customer Service?

Customers are always looking for good customer service. They want to feel welcome and be in a happy positive environment.