Printer scanner diagnosis help?

Answer I'm guessing you have a 3 in 1 printer, scanner, copier. if so when youinstalled the disc check that you have installed the scanner part.If you go to the start menu and up to control panel, check p... Read More »

Top Q&A For: Printer scanner diagnosis help

Printer/scanner help!!!!?

you ruin the ink cartridge the gold tape is the copper circuits. Unplug the scanner Reinstall the software post a picture of the ink cartridge and tape


Is it connected with usb or on the network via ethernet. If it is usb then the cable may be too long, more than 6 feet you start losing signal for more complicated scan functions. If it is ethern... Read More »

Help With Hp All-In-One (Scanner, Printer, Copier)?

Go to start>>control panel>>add or remove programs >>find and delete the HP program>>then disconnect the HP UNIT >>INSTAL THE HP PROGRAM DISC>>>Start installation>>Only plug the HP unit in to the r... Read More »

Can't get scanner/printer to scan; any help?

Do you get an error message when attempting to scan?As for the laptop, if the printer works then the laptop is not too old.