Phone Interview Tips for Customer Service?

Answer With today's competitive job market it's important to present yourself as the must-have employee to an interviewer. In customer service, many interviews are done over the phone so the interviewer c... Read More »

Top Q&A For: Phone Interview Tips for Customer Service

Interview Tips for Airline Customer Service Representatives?

Working for an airline means getting reduced or free flights and the chance to travel the world. However, the day's work of an airline customer service representative is filled with challenges: wor... Read More »

How to Do a Customer Service Interview?

Many companies have a customer service department. Whether you are a receptionist, representative or telephone operator, your attitude toward the customers may influence their loyalty to the compan... Read More »

Job Interview Questions for Customer Service?

When you are preparing to be interviewed for a job in customer service, expect to face different types of open-ended questions that will help a company get a feel for how you will react to situatio... Read More »

Tips for Better Customer Service?

Customer service is one of the most important aspects in running a successful business because acquiring new customers can be a monumental financial endeavor. Churn rate, or the average amount of c... Read More »