Phone Etiquette for Customers?

Answer A phone call from a customer is often the first impression that customer will receive of your business. This phone call can make or break the chance that the customer will come in to learn more inf... Read More »

Top Q&A For: Phone Etiquette for Customers

Telephone companies post rules customers cannot be"verbal" with their reps,why would customers act that way?

80% of the time they are very helpful and maybe 20% they are wonderful actually having rather long conversations with me if I am having a bad day and are almost like friends or counselors lol..seve... Read More »

Phone Etiquette for Teens?

Telephones provide teens with a communication outlet where they can hone their socialization skills. Pamela Barc, executive director of Etiquette Edge recommends that parents set and enforce limits... Read More »

The Importance of Phone Etiquette?

As a consequence of the rise in social media networking, the art of speaking on the telephone has all but disappeared. Speaking directly to another person has lost its appeal, and courteous phone m... Read More »

Phone Interview Etiquette?

Phone interviews are a popular way for employers to screen potential employees. With preparation and practice, you can develop etiquette skills for phone interviews so you excel during the intervie... Read More »