International Call Center Training?

Answer International call centers help companies provide customer service and technical support as well as generate sales leads. In addition to the telephone skills training provided to domestic call cent... Read More »

Top Q&A For: International Call Center Training

911 Call Center Training?

Working in an 911 call center as a dispatch officer can be stressful and difficult work. The proper training is critical in determining the success of someone working in this environment. Dispatch ... Read More »

What Is the Training for a Call Center Agent?

Call center agent positions accounted for nearly 2.3 million jobs in 2008, according to the U.S. Bureau of Labor Statistics (BLS). Also known as customer service representatives, call center agents... Read More »

Call Center Training Activities?

Business process outsourcing takes advantage of external cost-effective labor markets in other countries. Many skilled workers live in foreign countries, however, one thing they lack is training. T... Read More »

Online Call Center Training?

Many companies use call centers to receive and transmit a large volume of calls. Some call centers are used to help answer company queries while other call centers may help with product support. Ca... Read More »