I have a samsung BD-D5100 blue ray player that doesn't want to pay blue rays. I have updated the firmware.?

Answer Bluray laser is Kaput...I could suggest a lens cleaner disc, but since it plays DVDs that will not work (one lens, two lasers). Repair (like Samsung rep said) or buy new one.

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They are made by the Chinese company TCL, and branded Logik to be sold by the Dixons (formerly DSG) group of outlets. The Logik LBD-1000 is known by its manufacturer TCL as the THBD-1000.