How to Train for Telephone Customer Service?

Answer If you ever have customers or clients calling your company or organization for information or to place an order, ask questions, pay bills or get help resolving a problem, then you need to train you... Read More »

Top Q&A For: How to Train for Telephone Customer Service

5 Tips for Great Telephone Customer Service?

Customers feel they deserve great telephone customer service, and so do great customer service representatives. Unfortunately, people often associate telephone customer service with rude reps, long... Read More »

How to Train Marketing and Customer Service Staff?

Marketing and customer service are key components of any successful company, and are only as good as the people who work in these departments. Marketing customer service are closely tied. One can't... Read More »

Sky digital customer service- is this the worst customer service in britain.?

I was with Sky for years and never had a problem with their customer service. I moved to Virgin as at the time there package was cheaper, but I now know that you pay less for a service you get a po... Read More »

How to Get Good Customer Service when Talking to a Customer Service Representative?

There are thousands of products and services on the market that have customer service provided by thousands of customer service representatives. This is how to get those representatives to give you... Read More »