How to Teach Telephone Etiquette?

Answer Proper telephone etiquette is especially important since the caller cannot see your body language or facial expressions, which offer hints about your mood and intentions. Callers rely completely on... Read More »

Top Q&A For: How to Teach Telephone Etiquette

How to Exercise Telephone Etiquette?

Making a good impression over the phone can be the difference between gaining a new customer and spurring him to call a competitor. The initial call may be the only opportunity you have to prove yo... Read More »

Private Telephone Etiquette?

Communicating over the telephone is just as effective as having a face-to-face conversation. Adhering to certain etiquette rules for the home telephone can present the family in a favorable light t... Read More »

Workplace Telephone Etiquette?

Whether you've been in business for years or are a new company in your industry, it's important for you and your employees to follow proper telephone etiquette. This is part of good customer servic... Read More »

Effective Telephone Etiquette?

Effective telephone etiquette is essential to provide a positive impression of an organization. A friendly voice lets the caller know that they are valued. Good telephone skills apply not only to r... Read More »