How to Choose a Predictive Dialer?

Answer Predictive dialer are widely used in call centers to improve agent productivity. A predictive dialer uses more phone lines to call out, and only connects to an agent when a phone call is answered b... Read More »

Top Q&A For: How to Choose a Predictive Dialer

What is a Predictive Dialer?

Predictive dialers use computer software to place outbound phone calls without human assistance. The computer connects only answered calls to an employee. These have been used by telemarketers to l... Read More »

How to Calculate Sensitivity, Specificity, Positive Predictive Value, and Negative Predictive Value?

For any given test administered to a given population, it is important to calculate the sensitivity[1], specificity[2], positive predictive value[3], and negative predictive value[4], in order to d... Read More »

How to Uninstall the AOL Dialer?

The AOL Dialer allows you to connect to the Internet using dial-up service. However, even if you use broadband connect, when you install the AOL software, you also get the AOL Dialer. The dialer po... Read More »

How to Remove AOL Dialer?

The AOL software and Web browser are compatible with any type of Internet connection--even one provided by a company other than AOL. However, when you install the AOL software on your computer, the... Read More »