How is customer service different from public relations?

Answer Customer service and public relations professionals both work for organizations that wish to promote a product, service, image or brand to the public for purchase to increase profitability.Educatio... Read More »

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Who is a customer service or customer relations officer for DirecTV?

Games are "blacked out" locally because the game has not sold out all of the tickets available.If the game is sold-out, it is usually broadcast.

How to Manage Customer & Client Relations and the Types of Service Failures?

The true test of a company's customer-oriented focus happens during service failures. Types of service failures include an under-performing product, misprints in advertising, a sales person who did... Read More »

How to File a Complaint About Customer Service From the Enterprise Service?

If you feel that you have received poor treatment from an employee at the Enterprise Rent-A-Car Service, you can express it to the company in a variety of ways. Depending on the details of the cir... Read More »

Sky digital customer service- is this the worst customer service in britain.?

I was with Sky for years and never had a problem with their customer service. I moved to Virgin as at the time there package was cheaper, but I now know that you pay less for a service you get a po... Read More »