3. I am looking for a Call Center Software/Solution and what are the features in it?

Answer You would do better doing your own quick Google search and then reading about the features of each from their respective web pages, especially since there are so many to choose from. Here are the ... Read More »

Top Q&A For: 3. I am looking for a Call Center Software/Solu...

I want to buy a good digital camera for under $300. What features should I be looking for?

You're gonna get no more than 3.2-4 mega pixels. Try to get at least 5x zoom.

What is a call center job?

Call centers are office facilities typically partitioned off with cubicles that each contain a telephone and a computer. A business' call center serves as an important point of contact with its cus... Read More »

What is a virtual call center?

A virtual call center allows representatives of a business to answer incoming phone calls from anywhere that has a phone, computer and Internet access. This saves businesses money by not needing to... Read More »

What Is the Training for a Call Center Agent?

Call center agent positions accounted for nearly 2.3 million jobs in 2008, according to the U.S. Bureau of Labor Statistics (BLS). Also known as customer service representatives, call center agents... Read More »